The overwhelming majority of generative AI programs have so far failed to deliver significant business returns. Research across industries reveals that...

AI promises to make hiring fairer by reducing human bias, yet it often reshapes what fairness means-and locks in one definition. A three-year study of...

Partner Article

Real-time businesses are able to make quick, data-driven decisions, enabling them to dramatically outperform competitors. Research points to four key...

Partner Article

You can't approach AI ethics with only formal procedures, say leaders at global retailer H&M Group. So to help build its collective moral compass, the...

Book

Data is your business. Have you unlocked its full potential? If you read nothing else on data strategy, read this book. We've combed through hundreds...

Case Study Reprint

The Mexican partner in a Big 5 professional services firm reacts angrily to his Dutch partner's e-mail about providing information for their British multinational...

Case Study Reprint

A Dutch partner in a Big 5 professional services firm is experiencing difficulty in getting his Mexican partner's cooperation in serving a British multinational...

With generative AI, the rewiring of global supply chains, and investments in clean energy and associated technologies, business is on the cusp of capital...

Researchers who analyzed consumer feedback from Etsy discovered that what consumers value most about upcycled products is not their sustainability but...

How one startup balances revenue growth and brand management.

Cold Call• Episode 253

Over the past several decades, HBR has published numerous articles about how best to develop strategy. This glossary contains descriptions of more than...

Case Study Reprint

Dolf van den Brink, CEO of HEINEKEN, left the company's global headquarters in Amsterdam for a company retreat. Over the next three days, the entire executive...

Case Study Reprint

Over its 17 years in existence, Tesla had redefined people's view of electric cars, and in 2020, the company saw its stock rise by more than 700% to became...

Elon Musk may be an idiosyncratic leader, but if he buys Twitter he'll face a familiar business challenge: how to transform a legacy tech company. Faced...