Do you ever hesitate before sending an email, weighing whether you should sign off your thanks with an exclamation point (friendly, eager) or a comma...

New research has uncovered a paradoxical relationship between AI literacy and receptivity: Individuals with lower AI literacy are more likely to embrace...

Generative AI, which uses data lakes and question snippets to recover patterns and relationships, is becoming more prevalent in creative industries. However,...

Staying on top of cutting-edge research can give leaders and their companies an edge. This roundup, adapted from HBR's March-April issue, provides insight...

When someone gives a speech, leads a meeting, or sends us an email, we don't generally think much about how abstract or concrete their language is. But...