Business management
The Solution to Service-Worker Churn
Many companies’ scheduling practices are broken. New research shows that analytics can help.
17 results for "Santiago Gallino"
- Business management
How Grocery Stores Should Respond to the Growth of Online Markets
During 2020-21 online grocery shopping soared from 3.4% to double digits as Covid-19 made customers reluctant to go into stores. Post Covid, online grocery...
Jul 31, 2024
Partner Article
Are Everywhere Stores the New Face of Retail?
Historically, customer engagement and product fulfillment occurred in the same place as a traditional retail store. But today, retailers are beginning...
$8.95Buy now in store- Business management
A Step-by-Step Guide to Real-Time Pricing
In today's fast-paced world of digital retailing, the ability to revise prices swiftly and on a large scale has emerged as a decisive differentiator for...
Case Study Reprint
Mirakl: Growing The Marketplace Economy
Mirakl provided the technology and seller network required for companies like Macy's, Best Buy, Walmart, Siemens, or Carrefour to simply design, launch,...
$11.95Buy now in store- Business management
Retailers Are Squandering Their Most Potent Weapons
As they fight for survival in the era of online shopping, brick-and-mortar retailers are cutting costs by slashing head counts and budgets for training....
Partner Article
The Store Is Dead - Long Live the Store
At a time when many traditional retailers are closing their physical stores, digitally native vertical brands such as Bonobos, which specializes in men's...
$8.95Buy now in storeCase Study Reprint
Buy Online, Pickup in Store: Vice President of Store Operations Supplement
In April 2019, Sylvia VP of Store Operations Axley Vega must review an analysis of her department's sales data to determine the impact of the company's...
$5.00Buy now in storePartner Article
New Product Development in an Omnichannel World
Firms compete in an increasingly omnichannel environment. Customers no longer travel a single linear path but traverse a complex map invoking many channels,...
$8.95Buy now in storeCase Study Reprint
Buy Online, Pickup in Store: CEO Supplement
In April 2019, Sylvarella CEO Sylvia Coparella must assess the impact of the company's Buy Online, Pickup in Store (BOPS) program on her company's overall...
$5.00Buy now in storePartner Article
How to Win in an Omnichannel World
This is an MIT Sloan Management Review article. Customers are increasingly "omnichannel"-deploying both online and offline channels -in their thinking...
$8.95Buy now in storeCase Study Reprint
Buy Online, Pickup in Store: Vice President of E-Commerce Supplement
In April 2019, Sylvarella VP of E-Commerce Charla Limont must review an analysis of her department's sales data to determine the impact of the company's...
$5.00Buy now in storeCase Study Reprint
Buy Online, Pickup in Store: Evaluating an Omnichannel Intervention in Retail
In October 2018, fashion, wellness, and beauty retailer Sylvarella implemented a Buy Online, Pickup in Store (BOPS) program in an attempt to counteract...
$11.95Buy now in storeThe 2023 HBR Prize
Harvard Business Review is pleased to announce the 2023 HBR Prize winners.
