There are two kinds of influence. If you aspire to be a leader, you must understand transformational and transactional influence. Transactional influence...

With the amount of time we spend with our coworkers, it's understandable that we develop strong friendships with some of them. Friendships can get tricky...

Yes, you can change someone's mind.

Managing people is hard, and it's not for everyone.

Tool

The ability to persuade people is critical to winning the all-important buy-in needed to accomplish goals. In this course, students will discover how...

Tool

Feedback is a key ingredient in fostering learning and high-performance teams. In this course, students will develop the confidence to ask for feedback...