Business management
Hazards of Hounding
Customers who buy your product because they want to--not because you make them--are the most loyal, says Rice University's Paul M. Dholakia.
1,097 results for "Paul M. Dholakia"
- Business and society
How Surveys Influence Customers
Surveying contented customers just once can increase profitability over the course of a year, surprising new research finds. That may be tempting news...
- Business management
Do Customer Communities Pay Off?
New research says they do, in spades, especially for online businesses.
- Business management
Building a Sustainability Strategy Around Customers
A conversation with IMD’s Goutam Challagalla about how to drive better value with sustainable goods and services.
HBR IdeaCast• Episode 1072 - Business management
NBA Star Chris Paul on Communicating as a Leader
A conversation with the point guard about mentorship and leadership—and the important role communication skills play in enabling both.
HBR On Leadership• Episode 69 Book
HBR's 10 Must Reads on Managing Yourself, Updated and Expanded (featuring "How Will You Measure Your Life?" by Clayton M. Christensen)
Take charge of your own success. If you read nothing else on managing yourself, read this book. We've chosen a new selection of current and classic "Harvard...
$26.95Buy now in store- Business management
How to Build a Superteam That Keeps Getting Better
Seven research-backed practices.
- Managing yourself
How to Bring Good Ideas to Life: The Paul English Story
What’s the difference between a good idea and a bad one? And what’s the best way to develop new ideas quickly?
Cold Call• Episode 226 - Strategy
Future of Business: Mars CEO on How Business Can Be a Force for Good
A conversation with leader Poul Weihrauch about sustainability and profitability.
HBR IdeaCast• Episode 1056b Case Study Reprint
BCarbon and the Creation of a Self-sustaining Small Landowner Carbon Cooperative in East Texas
This case examines how BCarbon, a nonprofit in East Texas, is working with Prairie View A&M University and the U.S. Business Council for Sustainable Development...
$11.95Buy now in storeSponsor Content
Video Quick Take: Paul Daugherty on Technology, Transformation, and Sustainability
Sponsor content from Accenture.
- Business management
Sanofi CEO Paul Hudson on Company Culture in a Distributed Office
Paul Hudson says leaders need to sit back and listen more often.
Nov 12, 2021
- Business management
NBA Star Chris Paul on Mentorship and Taking a Stand
A conversation with the point guard about what it takes to lead a team, a union, and a league.
HBR IdeaCast• Episode 919 - Leadership and managing people
Life’s Work: An Interview with Chris Paul
Takeaways from a leading NBA player’s long career in basketball
- Business management
If Trust Is So Important, Why Aren't We Measuring It?
As stakeholder expectations grow and organizational life becomes more complex-especially with remote work, social accountability, and generational shifts-leadership...
Nov 04, 2025
